Terms and Conditions for OZ Baby Milk
Effective Date: 04/11/2024
Welcome to OZ Baby Milk! By accessing our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree with any part of these terms, you must not use our website.
2. Product Information
While we strive to provide accurate and up-to-date product information, OZ Baby Milk does not guarantee the completeness or accuracy of product descriptions, images, or any other content on our site. All product offerings are subject to availability and may change without notice.
3. Ordering Process
- Customers can browse products on the OZ Baby Milk website and place orders by contacting us via WhatsApp or Facebook Messenger.
- Upon confirmation of the order, customers must pay the full amount through a mobile wallet, including any applicable surcharges.
- OZ Baby Milk will process the order upon receipt of payment and send customers product images for verification.
4. Payment
Payments must be made in full at the time of order confirmation. OZ Baby Milk accepts mobile wallet payments only. Prices are subject to change, and customers will be notified of any changes before processing their orders.
5. Shipping and Delivery
- OZ Baby Milk ships products throughout Bangladesh. Delivery times may vary and are not guaranteed, typically taking 3 to 6 weeks.
- Customers will receive notifications regarding the status of their order, including customs clearance and courier handover.
- OZ Baby Milk is not liable for delays caused by customs processing or courier services.
6. Order Cancellation
OZ Baby Milk reserves the right to cancel any order at any time for any reason. If a customer cancels an order after confirmation, no refund will be provided.
7. Refund and Exchange Policy
Refunds or exchanges will only be processed according to our specific refund policy. Customers are encouraged to review this policy prior to placing an order.
8. Limitation of Liability
To the fullest extent permitted by law in Bangladesh, OZ Baby Milk shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of (or inability to access or use) our website.
- Any conduct or content of any third party on the service.
- Any content obtained from the service.
- Unauthorized access, use, or alteration of your transmissions or content.
9. Indemnification
You agree to indemnify, defend, and hold harmless OZ Baby Milk, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the website or violation of these Terms and Conditions.
10. Changes to Terms
OZ Baby Milk reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of the site after any changes constitutes your acceptance of the new Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Bangladesh.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@ozbabymilk.com.
